AMI Privacy Policy

At AMI we respect and take steps to protect your privacy. We strive to make our site a safe environment for everyone who visits and uses our services. We are committed to providing you the best possible online service and experience as well as the best products and services. The purpose of this policy statement is to address any security concerns you may have.

 

How We Use Information received

We use the contact information that you or your designated representatives provide us for general communications and updates related to our services, and in order to notify you of any events or alerts related to the metering infrastructure and services installed. We may also use your email address and/or mobile phone number to deliver information to you that is relevant to the services we provide e.g. service updates or administrative notices. We may also contact you to resolve queries or troubleshoot problems.

 

Protection of Database Information

Any information given to AMI for messaging, storage and/or communication purposes will remain the property of the user account holder. We will at no time collect or redistribute this information without your consent, except where legally required by law to do so. This is with particular reference to any database, numbers and/or recipient details that you may deliver to us, or store on our databases.

 

Disclosure of Your Information

We do not and will not sell or disclose any personally identifiable information about you to any third party. We must however comply with court orders, information requests from government agencies and regulators and other legal and regulatory processes that may require the disclosure of your personally identifiable information.

 

Use of Cookies

Certain of our platforms may use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our system features. You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as AVG or Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to certain services or programs.